Practice Visit Forms - Booking Policies & Cancellation

Please read the forms prior to your visit to our dental practice, download them and fill them out, sign and return by email

(Please enter your full name in the email subject line)


Due to the Covid-19 requirements for dentists and staff to use higher levels of protection in order to now see you at the dental clinic, there is a separate PPE charge of £25 per visit for treatments.

When you make an appointment, you will be asked to call the practice 2 days beforehand to confirm that you are still able to attend, and asymptomatic / and have not been in contact with anyone that has been diagnosed Covid-19 positive / symptomatic.

This is then followed up by a call from us the next day to check if you are still healthy and asymptomatic. The dentist may call you the day before to explain the new process/ procedure for the next day.

If you Fail to call the clinic 2 days in advance and speak with the receptionist to confirm your Covid-19 status and confirm that you will attend for the appointment, we will have to remove your appointment from the diary.

Also, there will be a Failed Notification Fee (FTA) / late cancellation fee for appointments:

  • £50 will be charged for appointments 45 min or less.
  • £100 will be charged for appointments 1 hour or longer.

(If your cancellation is given to us with 48 hours' notice there is no fee).

Please also refer to your copy of the Covid-19 New Patient Information form & The Covid-19 Risk Assessment and Procedure Form that you have consented and signed to when first attending the clinic.


150 Longwood Gardens, Ilford, Essex IG5 0BE
+44 20 8551 0088


Multi-Award Winning Dental Practice


Monday 9:00 AM - 5:00 PM

Tuesday 9:00 AM - 5:00 PM

Wednesday 9:00 AM - 5:00 PM

Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 5:00 PM

Saturday 9:00 AM - 2:00 PM

Book Now

Callback Request