Practice Visit Forms - Booking Policies & Cancellation

Due to the Covid-19 requirements for dentists and staff to use higher levels of protection in order to now see you at the dental clinic, there is a separate PPE charge of £25 per visit for treatments.

When you make an appointment, you will be asked to call the practice 2 days beforehand to confirm that you are still able to attend, and asymptomatic / and have not been in contact with anyone that has been diagnosed Covid-19 positive / symptomatic.

This is then followed up by a call from us the next day to check if you are still healthy and asymptomatic. The dentist may call you the day before to explain the new process/ procedure for the next day.

If you Fail to call the clinic 2 days in advance and speak with the receptionist to confirm your Covid-19 status and confirm that you will attend for the appointment, we will have to remove your appointment from the diary.

Also, there will be a Failed Notification Fee (FTA) / late cancellation fee for appointments:

• £50 will be charged for appointments 45 min or less.
• £100 will be charged for appointments 1 hour or longer.

(If your cancellation is given to us with 48 hours' notice there is no fee).